Health Companion
Nurse Section
Improving the lives of people living with cancer
The Health Companion is a new way of helping patients take more control in the management of their lung cancer. It is very easy for patients to use and enables them to keep a diary of symptoms and how they are coping and feeling.
They can choose to share this with both care providers and family. We think it will prove invaluable for patients and ultimately will help improve outcomes.
We are asking Lung Cancer nurses to enrol patients. By encouraging people to take part, you will contribute greatly into improving the management of cancer patients, enhancing NHS services, and providing new opportunities for research into new cancer medicines.
Before enrolling patients you will need to:
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Read the patient section of the website and watch the help videos.
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Fill out the form (right) and we will send you a link to a Nurse Demo version of the Health Companion. Within one working day you will receive an email with your login details. Go to your phone or tablet APP store (or use the link in the email),
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Download the Demo Health Companion app to your phone or iPad. Search for the 'Your Health Companion' on the app store. (You can also access it on your PC here.) Use your email and password we send you to login. Change the password to something more memorable at your first opportunity.
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Read the enrolment steps to understand the onboarding process, and see the video/slides below.
Any problems with downloading or logging into the app, please email DAXmanager@dash-global.com
Please complete this form to receive login details to a 'Demo' (demonstration) version of the Health Companion.
Enrolling Patients onto the Health Companion
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Enrolling a patient is quick and simple - one patient a week as a good target.
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Check that your NHS hospital trust has given approval for the Health Companion.
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You will need patient enrolment forms and patient information leaflet. The HC Manager will send you these, but you can download and print.
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Read the presentation below that shows the five steps to enrolling a patient - you can print a copy enrolment steps
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Once you have assisted patients with enrolment, all ongoing support will be managed by the HC Manager Email: HCmanager@LCNUK.org. Contact details are also in the patient enrolment form.
If you're unable to read the presentation above, you can read enrolment steps below.
Step 1: Tell patients about it
During your normal clinical practice, tell your patients about the Health Companion (HC). Outline the benefits and give them a patient information flyer. Ask them if they would like to enrol.
*Please remember we are looking to recruit all patient types across the ‘pathway’ that reflects the national population of lung cancer patients.
Step 2: Show them how it works
Show patients the HC and demonstrate how it works by using the Nurse Demo HC app on your phone or show them the HC video on the patient website.
Answer any patient questions. If there is a question you can't answer, you can contact the Health Companion Manager, HCManager@LCNUK.org
Step 3: Complete patient enrolment form
When the patient has agreed to proceed, give them the patient enrolment form to read. There are two sections to complete:
Consent form: The patient needs to complete the Consent section, sign and date it.
Clinical assessment form: Once the patient has given consent, you need to complete the nurse clinical assessment form. *
This needs to be completed in full. Incomplete forms cannot be processed by the HC Manager.
Step 4: Return the patient enrolment form
Send the completed patient enrolment form (8-pages), including the clinical assessment and patient consent forms back to the HC Manager using the prepaid envelope provided. Send via internal hospital mail or normal post. Keep a record of the patient's name and send an email to HCManager@lcnuk.org informing them it's in the post.
This needs to be done immediately so patients receive their link to the Health Companion as soon as possible. Please keep all forms secure at all times to protect patient privacy.
Step 5: Next steps and support
Encourage patients to use the HC monthly and share their data at clinical appointments. Inform patients they will be fully supported and will receive and e-mail/text message with details of how they download and login to the HC and a call from the HC Manager within the first two-weeks to help them get started.
If they have further questions or technical difficulties there is a dedicated HC Manager on hand to assist them.
Tel: 0116 218 5718
Email: HCManager@lcnuk.org
Nurse FAQs
If you have any questions that you would like answering, please send them to HCManager@lcnuk.org.
We will post all FAQ's here.
1. What do I say or who do I call if a patient is having issues using the Health Companion?
Within the Health Companion and on the website there is 'help' and 'frequently asked questions' to assist patients when using the app. If they prefer to speak to someone, they can contact the dedicated Health Companion Manager, email: HCManager@lcnuk.org
tel: 0116 218 5718
2. How is the Demo version of the Health Companion different from that of the normal patient version?
The demo is exactly that, it allows you to demonstrate how the Health Companion works. It comes pre-loaded with a years’ worth of dummy data. All data and reminders reset when you log-out and log back in again.
